Returning an item
To return an item, please fill out the return form on this page.
You have 45 days from the date of delivery to return the item(s) to us.
All items must be unopened, unused, and if have packaging and/or tags intact.
As soon as we have received the product(s) back, we will refund your initial purchase in full. If you are returning say one out of three products, we will refund the product plus one third of the initial shipping cost.
We do not refund the shipping cost of you returning the item(s) to our storage. Return shipments can be sent to any of our two warehouses (Denmark or Ukraine), or physically delivered at our Ukrainian warehouse within normal working hours.
Returning a defected item
To return a defected item, please fill out the return form on this page.