Privacy Policy

                                                                                                                                                                                                  Last updated May 10th, 2019

General value the privacy of our customers greatly and takes every known precaution to guard the information collected from unauthorised use.

We may collect the following personal information; email, address, country and telephone number, as entered by you on our site.

We also store technical information such as but not limited to; IP address, browser version, operating system and information related to the link you followed getting to our site.

Purchase Information

When completing a purchase, we will store the information that you provide. This could be name, address, phone number, email address, delivery method, IP-address, and an overview of products purchased and possibly returned. We store this information to be able to provide the best possible customer experience, in the case of you contacting our support. Just as we use the information to limit potential fraud.


We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time and to personalise the contents our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing.

Newsletter and e-mails

We collect email information via email subscription forms, completed checkouts and marketing campaigns to use for our newsletter. We do not resell or share this information. You can always unsubscribe from our newsletter by clicking the unsubscribe link that you will find in the footer of all emails sent by us.

Payment Information

All payment processing is managed by 3rd party payment processors such a PayPal. It will be the payment processor that you choose on the checkout page, that will manage and store your credit card information. Painful Touch does not have access to your credit card information.

Data Sharing does not share or re-sell your information with anyone. The only information shared is information shared to be able to offer our services. An example of this could be that we are providing the shipping carrier with your name and address to be able to complete the delivery process.

Data Encryption

All information we collect via our website is sent to our secure server via a secure SSL-encrypted connection, provided by Let’s Encrypt.

Your Rights

Everyone has the right to be left alone. By request, we will completely remove your user account from our system. Just as you as mailing list subscriber, at any time, are able to unsubscribe from our mailing list.