Last updated May 10th, 2017

Privacy Policy

General value the privacy of our customers greatly and takes every known precaution to guard the information collected from unauthorised use.

We may collect the following personal information; email, address, country and telephone number, as entered by you on our site.

We also store technical information such as but not limited to; IP address, browser version, operating system and information related to the link you followed getting to our site.


We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time and to personalise the contents our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing.

Newsletter and e-mails

We collect email information via email subscription forms, completed checkouts and marketing campaigns to use for our newsletter. We do not resell or share this information. You can always unsubscribe from our newsletter by clicking the unsubscribe link that you will find in the footer of all emails sent by us.

Payment Information

All payment processing is managed by 3rd part payment processors such a PayPal. It will be the payment processor that you choose on the checkout page, that will manage and store your credit card information. Painful Touch does not have access to your credit card information.

Data Encryption

All information we collect via our website is sent to our secure server via a secure SSL-encrypted connection. We use, and you can check the status of our certificate in the footer of the site.